Payment Plans can be divided over 3 months. If you are on a Recurring Payment (ICTS Payment Plan or RRM Monthly Subscription) you may be accustomed to being charged on the 13th or the 30th of the month. If your card declined, you received an email from the system to contact us.
If a card declines, you will continue to receive an email from the system to contact us. However, moving forward, we will automatically retry your card a few days later. If the card does not go through a second time, you will be contacted by one of our representatives.
If your card continues to decline and we have not been able to establish connection with you to rectify this in a timely fashion, your subscription will pause that month. If there is an outstanding ICTS balance at the end of the semester, one will not be able to register for the next class until the previous semester’s payments have been recovered.